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What to do if a user has lost the password?

How the customer can reset their Localistico password?

If a Localistico user has forgotten the password and cannot enter to Localistico, please follow these steps:

1. Go to Localistico logging page and click on "Forgot password?":

2. Add your user email and request a link to set a new password. 

If you don't receive an email from Localistico, please first check that:

  1. the email is not in spam
  2. your company is not blocking emails coming from Localistico

If that doesn't work, an account admin can delete the old user and create a new one. Please see these articles to know how to delete a user and how to create a new one.