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Getting Started
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Frequently Asked Questions
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Locations
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Presence Management
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Reputation Management (Reviews, Q&A & Messages)
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Analytics (Metrics & Reports)
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Promotions (Paid Ads and Post Campaigns)
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Photos
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Users and Passwords
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Settings
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Platforms and Credentials
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Store Pages Portal
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Plan & Billing
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Accounts Portal
Can I delete an offensive review?
No, but you can report an offensive review to the platform.
Typically, platforms do not allow the deletion of reviews unless they breach specific policies. Even in such cases, reviews cannot simply be removed. If you believe a review violates the platform's guidelines, you can flag it as inappropriate. However, it is important not to flag negative reviews solely because they are unfavorable. Platforms generally do not intervene in interactions between customers and merchants regarding factual disagreements, as there is often no clear evidence to determine who is correct.
If you would like to flag an offensive review, please have a look at the article of the platform in question:
Flag inappropriate review on Google
How do I report a Recommendation about a business Page on Facebook?