--- title: Claiming profiles claimed by another user on TripAdvisor description: How to claim a profile that is already claimed on TripAdvisor? --- [Skip to content](https://help.localistico.com/knowledge/claiming-profiles-claimed-by-another-user-at-tripadvisor#main-content) English Show submenu for translations [Go to Customer Portal](https://help.localistico.com/tickets?hsLang=en) ![logo](https://help.localistico.com/hubfs/logo.svg) - [Help & Support](https://help.localistico.com/knowledge) - [Go to Localistico](https://localistico.com/) Open main navigation Close main navigation - [Help & Support](https://help.localistico.com/knowledge) - [Go to Localistico](https://localistico.com/) - English Show submenu for translations - [Go to Customer Portal](https://help.localistico.com/tickets) Hi! 👋 What can we help you with? - There are no suggestions because the search field is empty. 1. [Help & Support](https://help.localistico.com/knowledge?hsLang=en) 2. [Presence Management](https://help.localistico.com/knowledge/presence-management?hsLang=en) 3. [Claiming profile ownership](https://help.localistico.com/knowledge/presence-management?hsLang=en#claiming-profile-ownership) # Claiming profiles claimed by another user on TripAdvisor ## How to claim a profile that is already claimed on TripAdvisor? To claim profiles claimed by another user at TripAdvisor, you'll need to: 1. Sign in to your TripAdvisor account, [register](https://www.tripadvisorsupport.com/hc/en-us/articles/200614447), and [verify your identity as a business representative](https://www.tripadvisor.com/TripAdvisorInsights/w668).  ![Screenshot 2020-05-26 at 10.04.09 2](https://help.localistico.com/hs-fs/hubfs/Screenshot%202020-05-26%20at%2010.04.09%202.png?width=688&name=Screenshot%202020-05-26%20at%2010.04.09%202.png)![Screenshot 2020-05-26 at 10.01.47 (2)](https://help.localistico.com/hs-fs/hubfs/Screenshot%202020-05-26%20at%2010.01.47%20(2).png?width=688&name=Screenshot%202020-05-26%20at%2010.01.47%20(2).png) 1. Visit the [owner support](https://www.tripadvisor.com/OwnerSupport-a_category.4-a_topic.__44__5) page. Be sure to update the 'Your Property' and 'What do you want to do' menu with the option 'Report ownership change' 2. Add the required documents as per TripAdvisor dialogs and complete your request via "Submit" button. You should get a message like: > *Once we verify the information, we'll make the appropriate changes to your listing. 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