Failed publication indicates that the latest publication has not gone through. The most common reason is that the data is not meeting the platforms requirements. In this article is explained how to manage failed publications.
Sometimes you may notice that your profile in the platform is not updated with the same information that you have in Localistico. This might happen because of the failed publication. That means that when Localistico has tried to publish your information to the platforms, but an error appeared, and Localistico wasn't able to publish the information.
Most failed publications are caused because the location data that is set in Localistico is not following the platform specific requirements. All platforms want to have certain business information in a specific format. The failed publications notify you when something needs to be changed. It's important to fix the failed publications as they are blocking Localistico from updating the data on the platforms.
You can recognize the failed publication from this icon marked in the screenshot below:
By clicking on the failed publication icon, Localistico displays the error message that indicates why the profile failed to publish on the platform.
All failed Google profiles can be found by filtering either:
1. Presence > Profiles > Linked >Failed Publications >Google:
2. Presence > Publications >Failed:
By clicking on the red failed publication icon, the message explains why the profile was not published. By making the changes requested, the next publication should be successful. If you have any questions regarding the failed publications, please contact us at support@localistico.com