--- title: Missing or invalid headers when importing a file description: What means missing or invalid headers when I try to import a file? --- [Skip to content](https://help.localistico.com/knowledge/missn#main-content) English Show submenu for translations [Go to Customer Portal](https://help.localistico.com/tickets?hsLang=en) ![logo](https://help.localistico.com/hubfs/logo.svg) - [Help & Support](https://help.localistico.com/knowledge) - [Go to Localistico](https://localistico.com/) Open main navigation Close main navigation - [Help & Support](https://help.localistico.com/knowledge) - [Go to Localistico](https://localistico.com/) - English Show submenu for translations - [Go to Customer Portal](https://help.localistico.com/tickets) Hi! 👋 What can we help you with? - There are no suggestions because the search field is empty. 1. [Help & Support](https://help.localistico.com/knowledge?hsLang=en) 2. [Locations](https://help.localistico.com/knowledge/locations?hsLang=en) # Missing or invalid headers when importing a file ## What means missing or invalid headers when I try to import a file? "We found an error with your CSV file, and we could not continue with the process: Missing headers" ![](https://help.localistico.com/hs-fs/hubfs/image-344.png?width=352&name=image-344.png) ### **When importing you can receive this error in one of these cases:** - Your document **doesn't have any headers**. - Your document **doesn't have required headers**. In this case, we'll show you what headers are missing. - Your document has headers, but it has **an incorrect format**. ### **Other common mistakes are:** - Your document has **duplicated rows** (venues with the same ID, address, coordinates or name etc) - You **haven't filled all the required fields.** Also, please note, if you are having troubles importing in Excel, please try CSV. - [Getting Started](https://help.localistico.com/knowledge/getting-started?hsLang=en#main-content) - [Basic Settings](https://help.localistico.com/knowledge/getting-started?hsLang=en#basic-settings) - [Business Structure](https://help.localistico.com/knowledge/getting-started?hsLang=en#business-structure) - [Integrations](https://help.localistico.com/knowledge/getting-started?hsLang=en#integrations) - [Onboarding](https://help.localistico.com/knowledge/getting-started?hsLang=en#onboarding) - [Frequently Asked Questions](https://help.localistico.com/knowledge/frequently-asked-questions?hsLang=en) - [Locations](https://help.localistico.com/knowledge/locations?hsLang=en#main-content) - 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