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What is a chain?
Normally, businesses with more than one location that share the same name are considered as chains.
Sometimes you may see a business with more than one location that share the same name, referred to as a 'chain'.
In general, some platforms give some special treatment to businesses that have more than 10 locations. Some platforms allow the chains to add new locations to the business without individually verifying each one of them. This is also called as bulk claiming or verified accounts.