Not any more, since April 2020 we have stopped extracting reviews from profiles that are not claimed with the added credentials due to Google limitations.
Starting in April 2020, we only receive reviews from the profiles that you have claimed, as Google restricts the extraction of reviews from profiles that are not owned by you. For your convenience, we retained the reviews from unclaimed profiles prior to April 2020; however, we recommend that you remove these to ensure more accurate reporting moving forward.
To eliminate reviews from profiles that do not belong to your business, please reach out to support@localistico.com with the subject line “Remove reviews for non-owned profiles.”
Q&A
Q: What causes my business to have profiles that I do not own?
A: Localistico identifies all profiles associated with your locations, including those that you do not own. This feature allows you to manage those profiles effectively, enabling you to mark them as duplicates or to claim them whenever the platform permits.
We will continue to identify these profiles for you, but please note that we will no longer extract reviews from unclaimed profiles. You always have the option to claim these profiles to ensure they are linked to your account.
Request the ownership of a claimed profile.
Claim a profile created by the platform.
Q: How will the removal of these reviews impact my reports?
A: Only the reports generated before April 2020 will be impacted. The total number of reviews and their averages may vary based on the number of unclaimed profiles associated with your business. To enhance the accuracy of your reports, we strongly recommend that you remove these reviews.