Localistico connects to Business Management Centers to ensure accurate data, but the final display of this data on Google Maps, Apple Maps, Bing Maps, or Meta Search depends on each platforms' internal processes and external data sources.
Local marketing platforms like Google, Apple, Facebook, and Bing offer direct connections to their internal Business Management Centers. These Centers are Google My Business, Apple Business Connect, Facebook/Meta Business Manager, and Bing Places for Business.
Localistico is connected with these Business Management Centers and sends accurate information to them. Google My Business, Apple Business Connect, Bing Places, and Meta Business Manager provide data to their Search and Map platforms, which work as independent platforms. These Map and Search platforms may also use external data providers (such as the businesses’ websites or other local platforms).
This means that Localistico controls the data published from Localistico to the Business Management Centers, but the data displayed on Google Maps or Search depends on how each local marketing platform treats this data internally and how it propagates it to its other departments and products, Maps or Search in this case.
What should I do if the data on Google My Business, Apple Business Connect, Meta Business Manager, or Bing Places for Business is incorrect?
- First, check the venue in Localistico and ensure that its data is accurate and has no warnings.
- Secondly, check that the latest publication has not failed.
- Publish and wait for 15 minutes.
- Contact support@localistico.com if the data is still not fixed on the mentioned platforms after completing all the previous steps.
What should I do if the data is correct on Google My Business, Apple Business Connect, Meta Business Manager or Bing Places for Business but not on their Maps or Search platforms?
- Google: If your support plan covers the service, you can report this to support@localistico.com. Please report the issue to the Google Support team via this form if your support plan doesn't include this.
- Apple & Bing: Report this to support@localistico.com.
- Facebook: contact Meta support.
Please note that some platforms, such as TomTom, Foursquare, TripAdvisor, or Here, also receive our data as part of our Partnership plan. However, data providers like Localistico cannot guarantee that this data reaches their final products because these platforms use multiple data sources and merge the data from all of them using their criteria.