---
title: Best practices when a store closes permanently
description: What to do when one of my locations closes permanently?
---

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# Best practices when a store closes permanently

## What should I do when one of my locations closes for good?

When a location closes permanently, it won't reopen to the public. Many business owners would like to delete its profiles from the local platforms, but unfortunately most platforms don't allow this.

#### So, what are the best practices when a store closes for good?

1\. [Mark the store as permanently closed](https://help.localistico.com/knowledge/162-how-to-mark-a-location-as-open-temporarily-closed-or-permanently-closed?hsLang=en) in Localistico and publish it. This updates the status of the profile on all linked platforms, such as Google, Facebook and Bing, and lets customers know the location is no longer available. If the location simply disappeared, customers could get confused. Keeping them informed is a big part of building trust.

2\. Google also recommends [creating a post](https://help.localistico.com/knowledge/how-to-create-google-posts?hsLang=en) and [updating the description](https://help.localistico.com/knowledge/how-to-add-summary?hsLang=en) of the store to let the customers know that the store no longer opens. This can also help Google spot someone wrongly trying to reopen the store through a suggested edit.

3. Keep managing the store in Localistico. Platforms or users can sometimes reopen a closed profile. As long as the store stays in Localistico, every publication sends the "permanently closed" status again and overwrites those changes. We recommend publishing your permanently closed stores at least once a month, or asking our Support team to set up automatic scheduled publication for your business. If Google eventually removes the profile, you can delete the store from Localistico. Please note that Google doesn't currently give a timeline for this.

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