To mark a Location as open, permanently closed or temporarily closed you can do it using our importer or one by one in our tool. This article explains how to change the venue status and how it is supported across platforms.
To edit this info one by one, you need to open the location and check the Venue Status. The venue status indicates whether a location is open, temporarily closed or permanently closed. This can be changed in the venue settings by clicking on the edit icon.
You can also update venue status in bulk by exporting the locations in CSV and modifying the column “closed”. If the shop is open, add "no" in the column 'closed' in the importer, and if it is closed, add "yes". When the venue is temporarily closed, add "temporarily" in the mentioned column. After making the changes in the Excel, please re-import the file into Localistico following the guidelines with this article.
Any changes made in Localistico will only push through to the platforms after manually clicking “Publish Venues”.
Please note, the venue status is not the same as opening hours. If the venue status is “temporarily closed” or “permanently closed”, this will override the existing opening hours.
If a venue is marked as “open”, it means the business is active and open to the clients. If an “open” venue does not have profiles linked, Localistico will automatically create profiles on all the missing platforms.
If the physical venue is closed but still provides services, such as food takeout or delivery, the venue should be marked as “open”. Otherwise, clients may not be aware of the available services. You can add this 'special' info by adding Google attributes, or in the description.
Also, the location with special opening hours should be marked as “open”.
Some platforms allow you to temporarily close a location, to avoid negatively impacting your SEO efforts. This temporarily closed “flag” indicates the location is closed for an undetermined period of time, for example due to a renovation. If the venue is closed for a short, defined period of time (for example, 1-2 days), please apply the special hours.
Please note that venues should not be marked as “temporarily closed” if they offer any services, including food delivery or takeout. Google will not show these available services if the profile is “temporarily closed”.
Please note, once you publish the information to Tripadvisor, the platform may take 7-15 business days to flag the venue as “temporarily closed”.
This status should be used only when the venue/location closes permanently. If the venue is closed temporarily, for example for a holiday or renovation, please select “temporarily closed” instead.
The platforms tend to remove the permanently closed profiles within a few months.
If a venue was accidentally marked as “permanently closed” and caused profiles to be removed, Localistico will automatically create new profiles after reopening and publishing the venue.